Privacy Policy of Alba Trans Inc
Effective Date: 11/2024
At Alba Trans Inc, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website or use our services. Our aim is to provide transparency and ensure compliance with applicable privacy regulations, such as the General Data Protection Regulation (GDPR) and other relevant laws.
By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information through various means to provide, improve, and personalize our services:
a. Personal Information You Provide Directly
- Contact Information: Name, email address, phone number, and physical address.
- Service Details: Information required for providing transportation services, such as shipment details or pickup and delivery addresses.
- Payment Details: Information such as billing address and payment method (processed securely by our third-party payment processors).
b. Automatically Collected Information
When you visit our website, we automatically collect certain technical information, including:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Information about your interaction with our website, such as pages visited, time spent on the site, and click-through behavior.
- Cookies and Tracking Technologies: We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
c. Information from Third Parties
We may receive information from trusted third-party partners, such as analytics providers or marketing platforms, to better understand your preferences and improve our offerings.
2. How We Use Your Information
Your information is used to provide and improve our services while ensuring compliance with privacy and security standards:
- Service Delivery: To process your orders, manage your shipments, and provide customer support.
- Communication: To respond to your inquiries, send updates, and deliver SMS notifications (with your consent).
- Personalization: To tailor our website and services to your preferences.
- Compliance: To meet legal and regulatory requirements, such as fraud prevention or tax reporting.
We do not sell your personal information or share it with third parties for marketing purposes.
3. SMS Communication and Consent
When you provide your phone number and opt in to SMS notifications, you agree to receive updates and alerts from Alba Trans Inc. Your consent is voluntary and can be withdrawn at any time by replying “STOP” to any SMS message.
- Consent Statement: “By checking this box, you agree to receive SMS text messages from Alba Trans Inc. You may reply STOP to opt-out at any time, reply HELP for assistance. Standard message and data rates may apply. Messaging frequency may vary. [Insert link to Privacy Policy]”
- We ensure that your phone number is securely stored and never shared with third parties for marketing purposes.
4. How We Protect Your Information
Your privacy is important to us, and we have implemented robust measures to secure your information:
- Encryption: Data is encrypted during transmission and storage using industry-standard protocols.
- Access Controls: Only authorized personnel have access to your information, and they are bound by strict confidentiality agreements.
- Secure Payment Processing: All payment transactions are processed through PCI-compliant third-party providers.
- Regular Audits: We conduct regular security audits to identify and mitigate potential vulnerabilities.
5. Your Rights Regarding Your Data
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Correct any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal information, subject to legal obligations.
- Restriction: Restrict the processing of your data under certain conditions.
- Portability: Receive a copy of your data in a portable format.
- Objection: Object to the processing of your data for specific purposes, such as marketing.
To exercise these rights, please contact us using the details provided in Section 7.
6. Opt-In and Opt-Out Options
You have control over how your information is used:
- Opt-In: You must actively consent to receive SMS notifications or marketing communications.
- Opt-Out: You can unsubscribe from SMS or email communications at any time by following the instructions provided in the message.
Opting out of communications will not affect your ability to use our services.
7. Contact Information for Privacy Inquiries
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
Email: albatransinc@gmail.com
Phone: +1 773 831 6531
We aim to respond to all inquiries within 30 days.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes will be communicated through:
- Website Notifications: A clear message on our homepage.
- Email Alerts: Sent to users who have provided their email addresses.
We encourage you to review this page regularly to stay informed about how we protect your data.
9. Accessibility of the Privacy Policy
This Privacy Policy is designed to be easily accessible and understandable. A link to this policy is available in the footer of every page on our website. If you require this document in an alternative format, please contact us.
At Alba Trans Inc, we value your trust and are committed to maintaining the highest standards of privacy and security. Thank you for choosing us as your transportation partner.