AlbaTrans

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Terms and Conditions

Effective Date: [11/2024]

Welcome to Alba Trans Inc. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and any related interactions. By accessing or using our services, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using our website or services.

1. Definitions

  • “Company,” “we,” “us,” or “our” refers to Alba Trans Inc.
  • “User,” “you,” or “your” refers to the individual or entity accessing our website or using our services.
  • “Services” include transportation, logistics, and any related offerings provided by Alba Trans Inc.

2. Use of Services

By using our services, you agree to:

  1. Provide accurate and complete information during registration or booking.
  2. Use our services only for lawful purposes and in compliance with these Terms.
  3. Refrain from misusing the website, including introducing harmful content or attempting unauthorized access.

Failure to adhere to these requirements may result in termination of access to our services.

3. User Accounts

If you create an account with us:

  1. You are responsible for maintaining the confidentiality of your account credentials.
  2. You agree to notify us immediately of any unauthorized use of your account.
  3. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Pricing and Payments

  1. Service Fees: Fees for our services are outlined in the relevant agreements or invoices.
  2. Payment Methods: Payments must be made through approved methods, such as credit cards, wire transfers, or other options provided.
  3. Late Payments: Unpaid balances may result in additional charges or suspension of services.

5. SMS Consent Communication

  1. SMS Consent Communication
    Alba Trans Inc. values your privacy and the security of your personal information. By providing your phone number and consenting to receive SMS communications from us, you agree to receive text messages related to our services, updates, and customer support. We assure you that your phone number will not be shared with third parties for marketing purposes. All communications will be relevant to our business relationship and your engagement with Alba Trans Inc.
  2. Types of SMS Communications
    If you have opted in to receive text messages from Alba Trans Inc., you may receive SMS notifications related to the following:

Appointment reminders: Notifications about scheduled services, including dispatch confirmations, truck inspections, and driver assignments.
Trip updates: Real-time updates about your freight status, including pickup, transit, and delivery confirmations.
Billing and payment reminders: Notices regarding invoices, outstanding payments, and due dates.
Safety and compliance alerts: Updates on new transportation regulations, required certifications, or urgent compliance requirements.
Weather and route advisory messages: Alerts regarding road closures, extreme weather conditions, or detours affecting your scheduled routes.
Promotions or offers: Special discounts, loyalty rewards, or limited-time service enhancements for our valued customers.
Example SMS Notification:
“Dear [Customer Name], this is a reminder of your upcoming freight pickup scheduled for [Date] at [Time]. Your assigned driver is [Driver Name]. Reply STOP to opt out of SMS notifications at any time.”

  1. Message Frequency
    The frequency of SMS messages you receive may vary depending on the nature of your engagement with Alba Trans Inc. For example:

Dispatch-related messages may be sent multiple times during an active trip.
Billing reminders may be sent once per invoice cycle.
Compliance and safety alerts will only be sent as necessary.
Example SMS Notification:
“You may receive up to 3 SMS notifications per week related to your active shipments, billing, and compliance updates.”

  1. Potential Fees for SMS Messaging
    Standard message and data rates may apply based on your mobile carrier’s pricing plan. Charges for international or roaming messages may also apply depending on your location and service provider.
  2. Opt-In Method
    To receive SMS notifications from Alba Trans Inc., you may opt in through any of the following methods:

During account registration: By selecting the SMS consent option in your account setup.
By request: Providing verbal or written consent to an Alba Trans Inc. representative.
By responding to an invitation SMS: If you receive an opt-in request, replying “YES” will confirm your enrollment.

  1. Opt-Out Method
    You can unsubscribe from SMS notifications at any time. To opt out, simply reply “STOP” to any message you receive. Alternatively, you can contact our customer support team to request manual removal from our messaging list.
  2. Help & Support
    If you experience issues with SMS notifications, you can reply with “HELP” to receive automated support instructions. Alternatively, you can contact our customer support team at:
  1. Additional SMS Consent Options
    If you do not wish to receive SMS notifications, you can simply choose not to check the SMS consent box during registration or in your account settings.
  2. Standard Messaging Disclosures
    Message and data rates may apply.
    You can opt out at any time by texting “STOP”.
    For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
    Message frequency may vary based on the type of communication.
    By consenting to SMS notifications, you acknowledge that you have read and understood these terms and conditions. If you have any questions, please contact Alba Trans Inc. customer support.

6. Cancellations and Refunds

  1. Cancellations: You may cancel services in accordance with the terms outlined in your specific agreement.
  2. Refunds: Refunds will be processed based on our refund policy and the nature of the service provided.

7. Limitation of Liability

To the extent permitted by law, Alba Trans Inc will not be liable for:

  • Indirect, incidental, or consequential damages arising from your use of our services.
  • Delays, losses, or damages resulting from circumstances beyond our control, such as natural disasters or acts of third parties.

8. Privacy and Data Protection

Your use of our website and services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in our Privacy Policy.

9. Intellectual Property

  1. All content on our website, including text, images, logos, and designs, is the property of Alba Trans Inc or its licensors.
  2. Unauthorized use, reproduction, or distribution of this content is prohibited without prior written consent.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert State/Country]. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time. Changes will be communicated through:

  • Website notifications.
  • Email updates (if you have provided contact details).

Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

12. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us:
Email: albatransinc@gmail.com
Phone: +1 773 831 6531

Thank you for choosing Alba Trans Inc. Your trust is important to us, and we are committed to delivering reliable and professional services.